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carafe lid not very durable. After requesting new carafe lid from manufacturer they shipped wrong size carafe lid.Manf. rep. told me it is a warehouse problem.Still waiting for new carafe lid.
I love this coffee maker. The coffee is great and it is easy to use. Pouring the water into the reserve is a breeze, especially compared to the last one I had. I would definitely give this as a gift.
They initially refused, claiming it was cosmetic damage, but they agreed to send a replacement after I sent them a picture of the rusted warming plate.The new unit lasted approximately 1 month before the reservoir tank sprang a leak, dumping all of the water we put into the tank onto to the counter.As I originally posted, B&D has quality issues they need to address, and it's clear to me that they haven't gotten around to addressing them yet. Between the finish of the warming plate and the problems that others have reported with the 'steal-a-cup' feature, it's clear to me that B&D has some quality issues they need to address.
The warming plate has an auto shut off feature that is convenient. The door to the tank is wide, and the carafe is dishwasher safe.By the way, that tank door opens quite high.
First the good news: this is a decent enough coffee maker. I did not make a video review, but I am thinking of posting a picture on the product page.All in all, I was expecting more from B&D than I received in this product.
This could be an problem for you if you had planned to put the coffee maker under a counter.Now the bad news: my unit is less than a year old, and the finish has worn off the warming plate, which is now rusting. There is absolutely no excuse for this.
I wish them the best of luck with that, but when this coffee maker wears out (which I expect to be any time now), I will not be replacing it with another Black & Decker product.UPDATE: I contacted Black and Decker (actually, Applica, which now markets and distributes Black and Decker) to see if they would replace the unit, since it was under warranty. It's time to purchase another coffee maker, and, no, I won't be considering Black and Decker.
I love it. When I need the caffine, I'll reheat a cup. I bought this coffeemaker because I was moving into an apartment that required an auto-shutoff feature for all coffeemakers, and this was the best one I found through my extensive research. And it does have the safety features I need.My only issue with it is it's too big. But if I decide I want coffee every day instead of three to five days a week, I'll probably end up learning how to use that feature. It makes great coffee. I solve this problem by brewing four to six servings at a time and then keeping what I don't drink in the fridge.
I saw some reviews saying that the spout dripped; perhaps those people had gotten defective carafes. My previous coffeemaker didn't have the safety features I needed, so I ended up getting this one at a local hardware store. I only need to brew coffee every few days that way.The carafe is really easy to pour from. The best coffeemaker I've ever owned. I couldn't find anything smaller than a 12 cup coffeemaker with the automatic shutoff feature. I've never had any dripping problems with the carafe.I've never used the programming feature. It's good to have it on there.Overall, a great machine to have.
The coffee maker works wonderfully except that the coffee is not hot enough. I have resorted to microwaving my cup for 40 seconds to get a decent temperature.
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